| To understand the needs and wants across government sector agency and freight forwarding companies, we began to conduct study reasearch in the internal workflow on each side asfollows: | |||
![]() |
In 2003, we went to Batam Island and
approach local government agency, conduct a formal meeting and
discussion related to internal Port Management including internal
Customs Management. We also gathered a formal meeting between BIDA (Batam Industrial Development Agency) which is local Batam government that supervized Port Agency and Directorate Customs and Excise Jakarta on date of 23 May 2003. |
||
We also conduct a formal meeting
with the officer staff of Batam Port Agency in order to examine
the internal workflow of management vessel berthing and anchorage. |
|||
![]() ![]() ![]() |
|||



